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All products and orders are shipped to addresses in Switzerland and Liechtenstein. All products from our own warehouse are shipped by Swiss Post. Other service providers may also be used for direct deliveries from suppliers or dealer partners.
Please check the package carefully upon receipt and report any damage immediately.
The orders can also be picked up in Bundi Hof / Meilen. For orders that have already been paid for, we require a valid identity card for security reasons.
You can of course pay cash when you pick up the products. Please note that we can only accept Swiss Francs.
You pay for the goods with your credit card (via Stripe.com). Note: The credit card will be charged even if the goods are not available at the time of ordering. In case of cancellation, we will charge the amount back to your credit card or credit the amount to your customer account.
You pay for the goods with your PayPal account. The fee is 2.00% of the total amount.
This payment method is only available in our online shop.
You pay the goods after successful credit check by invoice. The invoice will be sent by e‑mail. You can also access the invoice via your customer account. In the event of insolvency, further fees may be charged by a collection company.
You pay for the goods with the account information we send you by email. The goods will be reserved immediately after receipt of your order. The production and shipping takes place after receipt of payment.
Which items can I return?
When can I claim warranty?
If you have received a damaged parcel, this must be reported via the damage process of the responsible logistics provider.